Contact us

Contact us

General Star Management Company

Please note that certain types of policies are administered by more than one office.

120 Long Ridge Road, Stamford, CT 06902

P.O. Box 10354, Stamford, CT 06902-2354
HO Claims Fax
Imaging Fax
Fax Administration
Fax Accounting
Fax Claims - Property
203.328.5840, 203.328.5007, 800.331.0601
Fax Claims - Casualty
203.328.6744, 203.328.6612
Fax Underwriting - Casualty
203.328.6605, 203.328.6606, 800.331.6150
Fax Underwriting - Contract
Fax Underwriting - Professional Liability
Fax Underwriting - Commercial Programs
Email submissions to
Email Commercial Program submissions to
Extranet assistanceclick here


Claims: Casualty
Underwriting: Casualty, Property

550 So. Hope Street, Suite 600
Los Angeles, CA 90071

Phone                                213.630.1930
Imaging Fax                    866.464.3678
Fax Claims                      213.630.1957
Fax Underwriting          213.630.1948
Email submissions to

Branch:  NEW YORK, NY

Underwriting: Casualty, Property
125 Broad Street, 6th Floor 
New York, NY 10004

Phone                               212.859.3950
Imaging Fax                   866.464.3678
Excess Casualty Fax  212.859.3978
Property Fax                  212.859.3977
Email submissions to

Branch:  CHICAGO, IL

Claims: Casualty, Medical Professional
Underwriting: Casualty, Delegated: Programs, Property

UBS Building
1 North Wacker Drive, Suite 800
Chicago, IL 60606

Phone                                    312.267.8600
Imaging Fax                        866.467.5787
Fax Claims                           866.914.3151
Email Claims to       
Fax submissions               866.464.3678
Email submissions to

Branch:  ATLANTA, GA

Underwriting: Property

15 Piedmont Center - Suite 1400
3575 Piedmont Road, NE
Atlanta, GA 30305-1533

Phone                                  404.239.6777
Imaging Fax                     866.464.3678
Fax                                       404.239.6767
Email submissions to


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Martin G. Hacala President and Chief Executive Officer    email      203.328.5080 
Lane A. DeCoster Senior VP, Chief U/W Officer   email   203.328.5697
Ted Gaisford Senior VP, Claim Manager   email   213.236.1731
Regina Kirwan Senior VP, Chief Marketing Officer   email   203.328.6908
Robert Sharrer Senior VP, Business Services   email   203.328.5398
Candice Davies Senior VP, Technology Strategy   email   203.328.6272



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Cole Palmer Senior VP, Division Manager   email   203.328.6533

Chicago Branch
Gregory P. Woods Vice President, Unit Manager   email   312.267.8558
Carolyn Calcutt Second Vice President   email   312.207.5316
Dan Costello Second Vice President   email   312.207.5424
Sean Schaefer Second Vice President   email   312.267.8528
Ethan Witting Assistant Secretary   email   312.526.7526

Los Angeles Branch
Edward T. Felcyn Vice President, Unit Manager   email   213.236.1745
Brice Doyle Second Vice President   email   213.236.1753
Brandon Stevis Assistant Secretary   email   213.236.1752
Leah Winfrey Assistant Secretary   email   213.236.1714
Aimee Davis Underwriting   email   213.236.1744

New York Branch
Matt Marrin Vice President, Senior Unit Manager   email   212.859.3962
Johanna Brooks Vice President, Unit Manager - Team 1   email   212.859.3953
Joseph Cioffi Vice President   email   212.859.3964
Michael Recanatini Vice President   email   212.859.3949
Karl Kraus Assistant Vice President   email   212.859.3911
Amber Segura Underwriting   email   212.859.3971
Irina Reym Vice President, Unit Manager - Team 2   email   212.859.3968
James Sleys Vice President   email   212.859.3951
Eric Wisniewski Vice President   email   212.859.3972
Max Wojtowicz Vice President   email   203.328.6357
Erik Plagianos Underwriter   email   212.859.3946

Stamford Branch
Margaret A. Breden Vice President, Unit Manager   email   203.328.6803
Munira Kingdollar Second Vice President   email   203.328.6503
Jennifer Doak Assistant Secretary   email   203.328.5930
Mallory Gunzy Underwriter   email   203.328.5842
Primary Casualty
Maria Manuli Vice President, Practice Group Manager   email   203.328.5474
Maggie Dittmar Assistant Vice President   email   203.328.5761
Brianna Gatto Assistant Vice President   email   312.267.8561
Cristina Castañón Underwriting   email   213.236.1734

Excess Auto Instant Quote
Susan Frager Second Vice President   email   203.328.5226


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James Baldyga Vice President, Unit Manager   email   203.328.6759
Staci L. Hughes Vice President   email   312.267.8572
Brian A. Lewis Vice President   email   203.328.6721
Susan Frager Second Vice President   email   203.328.5226
Liana Tufariello Assistant Vice President   email   203.328.5851


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John Nunneley Senior VP, Division Manager   email     404.239.5709

Atlanta Branch
Edward Kostyk Vice President, Unit Manager   email   404.239.6792
Tara Eibe Vice President   email   404.239.6793
Thomas H. Lemke Vice President   email   404.239.6773
Kathy Aurand Second Vice President   email   404.239.5715
Mike Crenshaw Second Vice President   email   404.239.5708
Katrice Buck Assistant Vice President   email   404.365.6814
Emily Miller Assistant Vice President   email   404.239.5701
Bruce Thomas Assistant Vice President   email   404.239.6779
David Madore Underwriter   email   404.365.6841

Chicago Branch
Jeremy Southall Vice President, Unit Manager   email   312.207.5412
Brett Glaser Assistant Vice President   email   312.207.5413
Stan Yanz Assistant Vice President   email   312.526.7574
Maggie Sullivan Assistant Secretary   email   312.267.8547

Los Angeles Branch
Regina Corson Vice President   email   213.236.1722
Nicole Hissong Assistant Vice President   email   213.236.1724


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Matthew Brown Senior VP, Division Manager   email    213.236.1746
Sergio Ramos Assistant Vice President   email    203.328.5142


Eastern Team
Rachel J. Pagliarulo Vice President, Unit Manager   email    203.328.5977
Peter G. Keogh Vice President   email    203.328.5486
Kevin Lewis Vice President   email    203.328.6262
Soraya Barletta Assistant Vice President   email    203.328.5343
Neal Koller Assistant Secretary   email    203.328.6151

Western Team
Kristen P. Schick Vice President, Unit Manager   email   203.328.5702
Diane J. Dahle Vice President   email   203.328.5530
Matthew Henry Assistant Vice President   email   312.267.8591
James Rowell Assistant Secretary   email   203.328.5752


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Tom Gersch Vice President, Unit Manager   email   312.267.8537
Katherine Exson Vice President   email   312.267.8593
Scott Ginsberg Vice President   email   312.267.8562
James Richardson Vice President   email   203.328.5492
La'Kisha Stallworth Assistant Vice President   email   312.267.8606